Frequently Asked Questions
Answers to most common questions about discount, orders, shipments, and payments.
Who gets your donation?
The Solutions Project
A pioneering initiative promoting sustainable living across the globe.
Clean Air Task Force
A global nonprofit leading transformative efforts to address climate challenges.
Your Impact
Your donation will empower communities impacted by climate injustice, helping them transition to 100% renewable energy and a greener future.
Your donation will support their mission to significantly reduce air pollution and tackle climate change.
Your Impact
Your donation will empower communities impacted by climate injustice, helping them transition to 100% renewable energy and a greener future.
Your donation will support their mission to significantly reduce air pollution and tackle climate change.
Purchases & Delivery
All items are already at fantastic sale prices, so additional discounts aren’t available. However, we offer a special appreciation discount for Medical Providers, Military Members, First Responders, Students, and Teachers—just apply your code at checkout!
Black Friday deals are exclusive to the season and only available during the event—so enjoy these special savings while they last!
Yes, sales tax are collected by checkout and will include state and municitexes.
To cancel a placed order, please contact us at help@velotricbike.com. Submitting a cancellation request before order ship outwill not guarantee a cancellation success. Customers will receive an email confirmation if the order is successfully canceled.
Enjoy free shipping on all bikes across the Continental United States (CONUS). Orders $99 and under will incur a flat shipping rate of $10 per order, while orders above $99 qualify for complimentary shipping.
Visa, MasterCard, and American Express credit cards, PayPal and Affirm Installment plans at check out.
Get started
Select one of the categories to verify your eligibility for our discount program.
